Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
AVIO0011 Mapping and Delivery Guide
Manage disruptive behaviour and unlawful interference within a transport security environment
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | AVIO0011 - Manage disruptive behaviour and unlawful interference within a transport security environment |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit involves the skills and knowledge required to manage disruptive behaviour and unlawful interference with transport security protection workplaces, in compliance with relevant regulatory requirements and national operating standards.It includes: monitoring passenger behaviour; identifying and resolving disruptive or unlawful interference; taking action to manage unlawful interference; and reporting and documenting unlawful interference within transport security protection environments.This unit addresses transport security technical skill requirements (physical, mental and task-management abilities) related to transport security duties of aviation, maritime and air cargo security personnel, and contributes to safe and effective performance in operational transport security environments.Operations are conducted as part of transport security across a variety of operational aviation, maritime and air cargo contexts within the Australian industry.Work is performed independently or under limited supervision as a single operator or within a team environment.Licensing, legislative, regulatory or certification requirements are applicable to this unit. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field | O – Security |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Monitor passenger behaviour |
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Element: Potential problem situations are quickly identified and steps are taken to resolve the situation in accordance with regulatory requirements | ||||||||
Element: Incidents that breach transport security requirements are identified and appropriate action is taken | ||||||||
Element: Surveillance equipment is operated within legal and workplace parameters | ||||||||
Element: Hazards are identified, risks are assessed and hazard management is implemented | ||||||||
Element: Identify and resolve disruptive or unlawful interference |
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Element: Procedures are followed to isolate offender/s and to minimise disruption to other passengers | ||||||||
Element: Assistance is sought from other staff and external support services as required | ||||||||
Element: Follow-up action is implemented in accordance with workplace rules, regulations and guidelines | ||||||||
Element: Take action to manage unlawful interference |
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Element: Nature of offence and consequences of behaviour are clearly communicated to offender in accordance with workplace policies and procedures | ||||||||
Element: Offenders are apprehended in accordance with legal and workplace parameters | ||||||||
Element: Report and document unlawful interference |
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Element: Documentation is completed and processed in accordance with regulatory and organisational requirements |